UMR is a Third Party Provider Administrator (TPA) that helps employers and health plan members maximize their health plans’ benefits. We offer you fast and personalized service. Members of the plan we sponsor enjoy having access to a team of trained customer service representatives who can help them answer questions regarding their health benefits.


Frequently Asked Queries

How does a PPO work?

TPAs typically work with a Preferred Provider Organization (PPO). PPOs are networks of healthcare providers committed to reducing their fees when treating members of a benefit plan. If you choose a healthcare provider within a PPO network, you will pay less for their services than if you decide on out-of-network (non-PPO) providers. Seeing non-PPO providers is an option, but you have to pay more.

What does UMR mean?

UMR stood for United Medical Resources and was founded in 1983. UMR Provider Portal is not a sickness fund per se but should be regarded as a third-party trustee. UMR aims to provide administrative support to many self-financing mutual.

How long does it take for UMR to process a request?

The default response time for most Dependent Accounts (DCA) inquiries is two business days. Note: Once the order is processed, it will appear on the UMR website.

Does UMR have an application?

Consumer Accounts with UMR can be accessed through the UMR mobile app on iOS and Android devices, including iPhones, iPads, iPod touches, and Android smartphones and tablets. You can also check fax reception by calling our IVR.

What are the advantages of the United healthcare Portal?

$0 premium and $0 deductible plans are available in most regions.

Most programs include Part D plus generous perks, including dental care, eye care, a nursing hotline, and fitness membership.